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Privacy Policy – Seraphine Referral Partner Program

Last Updated: 9/7/2025

Seraphine Wellness & Beauty (“Seraphine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our ReferralHero.com partner program (“Program”). This Privacy Policy explains how we collect, use, and safeguard your data when you participate as a referral partner.

 

1. Information We Collect

When you join our Program, we may collect the following types of information:

  • Personal details (name, email address, phone number, mailing address).

  • Account information (username, password, referral code).

  • Payment details (bank, PayPal, or other payout information).

  • Usage data (referrals made, link activity, performance metrics).

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2. How We Use Your Information

We use your information to:

  • Manage your partner account and process referrals.

  • Track and verify referral activity for rewards.

  • Issue payments, cash rewards, and spa service credits.

  • Communicate important updates, promotions, or program changes.

  • Comply with legal, tax, and regulatory obligations.

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3. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only with:

  • Service providers who help us operate the Program (e.g., ReferralHero, payment processors).

  • Legal authorities when required by law or to protect Seraphine’s rights.

  • Internal teams for marketing, support, and compliance purposes.

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4. Data Security

We take reasonable precautions to safeguard your data, including encryption, secure servers, and limited access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

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5. Cookies & Tracking

ReferralHero and Seraphine may use cookies or tracking pixels to monitor referral activity, improve system performance, and ensure accurate crediting of referrals. You may disable cookies in your browser, but this could affect program functionality.

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6. Data Retention

We retain your information for as long as necessary to operate the Program, comply with legal obligations, and resolve disputes. If you terminate your participation, we will delete or anonymize your data within a reasonable period, except where required by law.

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7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your data.

  • Update or correct inaccurate information.

  • Request deletion of your data.

  • Opt out of marketing communications.

To exercise your rights, please contact us at the details below.

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8. Program Communications

By joining the Program, you consent to receive necessary communications related to account management, referral notifications, and reward payouts. You may unsubscribe from promotional messages at any time.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued participation constitutes acceptance of the updated Policy.

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10. Contact

For privacy-related questions or requests, please contact:
Seraphine Wellness & Beauty
1507 E Las Olas Blvd, Fort Lauderdale, FL 33301
Phone: 954-626-0458
Email: info@seraphinespa.com

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